1. Report -

    This project aimed to ascertain patients’ awareness of their local PPG and to find out if patients are involved in their local PPG and if they have received any information about it.
  2. Report -

    Healthwatch Sandwell (HWS) visited Sandwell General Hospital (SGH), Rowley Regis Hospital (RRH) and City Hospital (CH) to evaluate how effective the Purple Points Initiative (PPI) is and to ascertain whether patients and carers are aware of the initiative.
  3. Report -

    McLaren House is a three-storey property situated on Bratt Street, West Bromwich. It accommodates and supports residents with a mental health condition. It has a capacity of 9 residents
  4. Event -

  5. Event -

  6. Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  7. Event -

  8. Event -

  9. Page -

  10. Report -

    This project endeavored to engage with as many adult Carers as possible but especially those who do not necessarily identify as carers or those who are not currently accessing services to understand their needs in relation to support for carers.
  11. Report -

    Sandwell CAMHS is a specialist mental health service commissioned to provide interventions to those children, young people and their families.
  12. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  13. Report -

    Oakham Surgery is within the Health Partnership is a GP led partnership that comprises Regis Medical Centre, Carters Green Medical Centre and Whiteheath Medical Centre.
  14. Report -

    The feedback collected is intended to help inform the decision-making of several projects linked to the STP Primary Care Strategy not necessarily representative of the whole population.
  15. Report -

    Waterside is a care home for 59 people providing nursing, convalescence, palliative and respite care.
  16. Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting. Held on Wednesday 11 September 2019 2.30 p.m. – 4.30 p.m.
    Central Avenue, Tipton, Sandwell
  17. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  18. Report -

    Hawthorns Medical Centre is situated in Smethwick area of Sandwell. It provides care for 3,500 patients with the support of the HUB that was initiated by the Sandwell and West Birmingham Clinical Commissioning Group (CCG). The HUB links them with Lodge Road Surgery and Victoria Health Centre, both in Smethwick.
  19. Report -

    Healthwatch Sandwell Advisory Board (HAB) Meeting held on Thursday 18 July 2019, 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell
  20. Report -

    Sandwell & West Birmingham Hospitals NHS Trust Lyndon Ward 4.
  21. Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting.
    Held on Thursday 7th November 2019 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell
  22. Event -

  23. Event -

  24. Report -

    Regis Medical Centre is within the Health Partnership is a GP led partnership that comprises
    Oakham Surgery, Carters Green Medical Centre and Whiteheath Medical Centre.
  25. Report -

    Charnat Care is a day service for people with learning disabilities and or autism. The service is accessed by people from Sandwell and Dudley. The service is open Monday to Friday from 9.00am until 5.00pm
  26. Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting

    Held on Thursday 9th January 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell

  27. Report -

    The Black Country Family Practice is situated in Tipton area of Sandwell. It provides care for 14,000 patients.
  28. Report -

    Horseley Heath Medical Centre is situated in Tipton area of Sandwell. They also have another surgery, Tandon Medical Centre in Upper Gornal. They see 11,400 patients across the two practices.
  29. Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting.

    Held on Tuesday 10th March 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell
  30. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  31. Report -

    In total HWS engaged with 68 people, the findings from both surveys have been amalgamated for this report
  32. Report -

    When deaf patients persevere with the consultation without a BSL interpreter it invariably results in misinformation and then misdiagnosis.
  33. Report -

    The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:
  34. Report -

    From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services.
  35. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  36. Report -

    HWS in partnership with SDCA have created a focus group for deaf and hard of hearing people to share their health and social care experiences in Sandwell. Please find attached our report following a focus group held on the 22nd of September 2020.
  37. Report -

    During the period July – September 2020 Healthwatch Sandwell has collated patient experiences. In addition, we have received service user experiences/feedback via our web-based ‘Feedback Centre’ and since its inception in July 2019 we have received over 220 experiences/comments shared across NHS and Social Care Services.
  38. Event -

  39. Event -

  40. Event -

  41. Event -

  42. Report -

    Healthwatch Sandwell Advisory Board
    Day 12 October 2020 – Virtual Meeting MS Teams
  43. Report -

    Healthwatch Sandwell Advisory Board Meeting Minutes
    Microsoft Teams Virtual Meeting 12th October 2020
  44. Event -

  45. Event -

  46. Report -

    The target population in this project were homeless people in Sandwell. Homelessness has a number of guises, for the purpose of the project HWS engaged with those:
  47. Report -

    This project engaged with young people through the use of a survey and a series of focus groups.
  48. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
  49. Advice and Information -

    Healthwatch Sandwell Advisory Board
    Decision making Policy (DMP) – Escalation report