DMP Escalation Report Dec 2020

Advice and Information - 13 December 2020

Healthwatch Sandwell Advisory Board
Decision making Policy (DMP) – Escalation report
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On November 27, 2020, a Healthwatch Sandwell (HWS) member of staff were contacted by a resident of Swallowfield, an independent living provision of Tipton Village which is part of the Accord Housing Group. The resident was raising concerns about not being able to access a COVID-19 test. The HWS Manager advised that the Manager of Swallowfield be contacted to establish the facts regarding this concern. The Deputy Manager of Swallowfield confirmed that COVID-19 -19 tests had arrived, and they would ensure that the resident would have access to a test...

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DMP Escalation Report December 2020
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Lets Talk Service in Sandwell

“At Let’s Talk we support anyone 18+ that’s feeling lonely/isolated in the Black Country. I cover the Sandwell area. We offer up to 6, 1-1 sessions tailored to each individual. These are focused on building up their confidence/tackling barriers they are facing by signposting towards social activities, services and volunteering. We also support them into these by attending with them if needed.

We also have our own virtual and face to face group sessions and walks. There is no end date to these and they can attend for as long as they like!

Participants can self-refer/be referred into the service by using the referral form attached and forwarding this to our inbox - bchft.letstalk@nhs.net

For more information please contact
M: 07909 934159
E: arfan.zaman@nhs.net”
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