DMP Escalation Report Dec 2020

Advice and Information - 13 December 2020

Healthwatch Sandwell Advisory Board
Decision making Policy (DMP) – Escalation report
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On November 27, 2020, a Healthwatch Sandwell (HWS) member of staff were contacted by a resident of Swallowfield, an independent living provision of Tipton Village which is part of the Accord Housing Group. The resident was raising concerns about not being able to access a COVID-19 test. The HWS Manager advised that the Manager of Swallowfield be contacted to establish the facts regarding this concern. The Deputy Manager of Swallowfield confirmed that COVID-19 -19 tests had arrived, and they would ensure that the resident would have access to a test...

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DMP Escalation Report December 2020
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