Find out more about the ways we're helping to improve people's experiences of health and social care services.
News and views
Latest reports and publication
Enter and View at Bartholemew Lodge Nursing Home February 2026
Bartholomew Lodge Nursing Home is a 30 bed care home located at 1…
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Patient Experiences of Cancer Services in and around Sandwell November 2025
In November we carried out a project looking at Cancer services in…
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Advice and information
Are you eligible for free NHS prescriptions?
Do you qualify for free NHS prescriptions?
Healthwatch England says "Most adults in England have to pay for their prescriptions.…
Healthwatch England says "Most adults in England have to pay for their prescriptions.…
HEAT - your home emergency advice team
Inside this pack, you will discover a wealth of valuable advice and information that you can effortlessly share to raise awareness about the various…
Sandwell Mental Health Directory 2025
Sandwell All Age Emotional Wellbeing and Mental Directory for 2025
This is the 3rd edition of the directory for children, young…
This is the 3rd edition of the directory for children, young…