Join Healthwatch Sandwell for our Annual Public Meeting, Tuesday 16th August at 11am. This will take place on Zoom. 

For people who don’t have internet access there will be an option to join through a telephone link. If you require any assistance with this please email

Healthwatch Sandwell

We’re an independent organisation set up to champion the views of patients and social care users in Sandwell, with the goal of making services better and improving health and wellbeing. We want to hear about your views, needs and experiences to help Sandwell get the best possible health and care.

Sandwell Youth Healthwatch

We must do all we can to combat health inequalities

Following the events in the US and news here about the disproportionate impact COVID-19 has had on people from Black, Asian, and Ethnic Minority communities, our National Director, Imelda Redmond said:

“We stand in solidarity with people from the Black, Asian and Minority Ethnic communities we serve. Recent events must make us all stop, question ourselves and ask what we can all do better.

“What can we do to stand up against racism? How can we help society understand the reasons why people from Black and Asian communities have been so disproportionately affected by the COVID-19 outbreak? What more can we do to ensure equality and celebrate diversity?

“Local Healthwatch services have done much to champion the voices of those who are often overlooked or go unheard, but we must do more to help change the ways things are done.

“In our work to help communities recover from the COVID-19 pandemic, we need to all listen to the stories of those affected, make sure that everyone’s voices matter and that lessons are learned.

“If you have had an experience of health and care support, whether good or bad, that services could learn from, I appeal to you come forward, talk to your local Healthwatch and have your say”.

Together we can play our part in tackling health inequality and creating a fairer society for all.

How can I share my experience?

We are calling out for people from Black, Asian, and Minority Ethnic backgrounds to share their healthcare experiences during COVID-19, to help services learn and improve.

This is the link to the HWE survey that allows people to select their local HW Area.

How can I tell you about my experience?

Take a few moments to complete our online form or contact your local Healthwatch.Tell your story

Healthwatch Sandwell support for Volunteering

Staff at Healthwatch Sandwell are being actively encouraged to support our local community by offering their time to volunteer during the Covid-19 crisis.

We recognise that we cannot do all the functions we usually deliver so we are now looking at how we can support our local communities in a coordinated

approach through volunteering. All staff will be able to volunteer their time, during usual working hours, to support the response to the Coronavirus through these

four main channels; either supporting the local authority volunteering efforts, local Community and Voluntary Sector Councils who are co-ordinating service responses in many areas, the NHS volunteer service, or Covid-mutual aid.

Healthwatch Sandwell Update

Healthwatch Sandwell staff are currently following guidance and operating from home locations. The Healthwatch Sandwell service will continue to be provided however our contact details have changed.

Contact our staff members as follows:

To contact us, use the messaging facility on our website HERE

email us at

Useful Web Links

Sandwell & West Birmingham
Sandwell Council
Sandwell & West Birmingham
NHS Direct
Back Country Partnership NHS
West Midlands Ambulance

Your views matter

Your local Healthwatch needs to hear from you about what it should do to make care better for your community.

Share your views and help make care better.

Our ways of working and values statement

Our work will be informed by our values

  • We will maintain a positive and forward-looking focus to get things done
  • We will be open, transparent and listen
  • We will value evidence, knowledge and experience
  • We will acknowledge, celebrate and share good practise
  • We will respect each other and work together to achieve the highest standards
  • We will remain independent but collaborate where possible

There are no upcoming events at this time