Coronavirus – advice and information

We have a dedicated page for local, national and for people with long term conditions on the current Coronavirus outbreak. This will be updated regularly as the situation changes. Click the below link to access our Corinavirus information and support page (updated 05/05/2020)

Coronavirus Information and Support

Healthwatch Sandwell support for Volunteering

Staff at Healthwatch Sandwell are being actively encouraged to support our local community by offering their time to volunteer during the Covid-19 crisis.

We recognise that we cannot do all the functions we usually deliver so we are now looking at how we can support our local communities in a coordinated

approach through volunteering. All staff will be able to volunteer their time, during usual working hours, to support the response to the Coronavirus through these

four main channels; either supporting the local authority volunteering efforts, local Community and Voluntary Sector Councils who are co-ordinating service responses in many areas, the NHS volunteer service, or Covid-mutual aid.

Healthwatch Sandwell Update

During the current Coronavirus outbreak, Healthwatch Sandwell staff are currently following guidance and operating from home locations. The Healthwatch Sandwell service will continue to be provided however our contact details have changed.

Contact our staff members as follows:

To contact us, use the messaging facility on our website HERE

email us at

Useful Web Links

Sandwell & West Birmingham
Sandwell Council
Sandwell & West Birmingham
NHS Direct
Back Country Partnership NHS
West Midlands Ambulance

Your views matter

Your local Healthwatch needs to hear from you about what it should do to make care better for your community.

Share your views and help make care better.

Our ways of working and values statement

Our work will be informed by our values

  • We will maintain a positive and forward-looking focus to get things done
  • We will be open, transparent and listen
  • We will value evidence, knowledge and experience
  • We will acknowledge, celebrate and share good practise
  • We will respect each other and work together to achieve the highest standards
  • We will remain independent but collaborate where possible

There are no upcoming events at this time

Latest Updates

  • January 2019 – Enter & View Report – Charnat Day Services READ HERE
  • January 2019 – Enter & View Report – Regis Medical Centre READ HERE
  • January 2019 – Enter & View Report – Hawthorns Medical Centre READ HERE
  • October 2019 – Enter & View Report – Oakham Surgery READ HERE