Healthwatch Sandwell Annual Report 2024-2025

Report - 30 June 2025

In 2024–2025, Healthwatch Sandwell reached an incredible 24,117 people through outreach, face-to-face engagement, and digital platforms. We continued to listen to local people, amplifying their voices across health and social care. Our team has worked consistently to ensure that the experiences and concerns of Sandwell residents help shape and improve local services.

Throughout the year, we published 20 reports capturing real life experiences of local people, with our most popular report focusing on patients’ experiences of using NHS digital applications. These reports not only informed service providers and decision makers but also sparked real conversations around accessibility, digital inclusion, and patient-centred care.

To read our annual report, use the download link below! If you need our report in a different format, please contact Loretta Higgins on 07732 683 449.

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Healthwatch Sandwell Annual Report 24-25
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