The Midland Metropolitan University Hospital (MMUH) opened on 6 October 2024.
With such a huge change in patient service delivery locations, there are challenges for patients, visitors, and staff wayfinding around the hospital. The usefulness and effectiveness of hospital signage is a key part of the experience people receive.
This report evaluates patient experience of a knee arthroplasty, referred to as total knee replacement (TKR) if the whole joint is replaced, or partial knee replacement (PKR)/unicompartmental knee replacement if only part of the joint is replaced.
This is an operation where the damaged parts of the knee joint are replaced with artificial components (prosthesis)