Healthwatch Sandwell Annual Report 2019-20

Report - 30 June 2020

The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:

• Listening to Carers Experiences in Sandwell – thanks to 227 adult carers sharing their views and experiences with us, we have shared this information to help influence the development of the Sandwell Joint Carers Strategy.

• Our report on Children and Young People in the borough has seen us receive 364 experiences on their understanding and use of health and social care services which will help us to build and develop a strong and vibrant Youth Healthwatch

• We set up an engagement forum for the Deaf and Hard of Hearing Communities so that health and social care needs can be shared and raised with commissioners of services. These are just examples from a busy year of our impact. This is made possible by our dedicated team of staff, Board members and volunteers – many thanks to all of you. Whilst we have seen unprecedented events unfold over the last few months as a result of the Covid-19 pandemic, the operational delivery of the local team has been flexible and responsive, to enable the service to continue functioning and we are determined to ensure we continue to engage with as many people as possible, using a variety of means.

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Healthwatch Sandwell Annual Report 2019-20
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