Healthwatch Sandwell Annual Report 2019-20

Report - 30 June 2020

The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:

• Listening to Carers Experiences in Sandwell – thanks to 227 adult carers sharing their views and experiences with us, we have shared this information to help influence the development of the Sandwell Joint Carers Strategy.

• Our report on Children and Young People in the borough has seen us receive 364 experiences on their understanding and use of health and social care services which will help us to build and develop a strong and vibrant Youth Healthwatch

• We set up an engagement forum for the Deaf and Hard of Hearing Communities so that health and social care needs can be shared and raised with commissioners of services. These are just examples from a busy year of our impact. This is made possible by our dedicated team of staff, Board members and volunteers – many thanks to all of you. Whilst we have seen unprecedented events unfold over the last few months as a result of the Covid-19 pandemic, the operational delivery of the local team has been flexible and responsive, to enable the service to continue functioning and we are determined to ensure we continue to engage with as many people as possible, using a variety of means.

Downloads

File download
Healthwatch Sandwell Annual Report 2019-20
Download (PDF 1.78 MB)

You might also be interested in

Enter and View analysis of visits to specific places of support services related to diabetes

This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.
Find out more

Enter and View - Chapman Opticians Wednesbury September 2023

Opticians are at the frontline of eye care. By carrying out detailed examinations, they are helping to improve eye health across the country. They also prescribe and fit glasses and contact lenses. Chapman Opticians have a wide variety of frames and lenses giving lots of choice and can advise on styles of eyewear that suit individual needs.
Find out more