1. Alphonsus House 2017

    Report -

    Alphonsus House provides leading person-centred support and facilities for 19adults over the age of 18 with mental health requirements, autism and learning or physical disabilities.

  2. Parkside Healthcare 2017

    Report -

    Parkside Health Care Limited is registered to provide accommodation, nursing or personal care for up to 20 people, who have a mental health or physical health condition.

  3. GP Access Survey report– Opening Times and Booking Preferences

    Report -

    We have recently carried out a survey to find out people's preferences when booking an appointment with their GP and how to book.

  4. Wellcroft House 2017

    Report -

    As a registered adult’s residential home, Wellcroft House provides ongoing support for young people. Focusing on enabling greater independence for those with moderate to severe learning difficulties and complex disabilities. It supports a maximum of six residents.

  5. Healthwatch Sandwell Annual Report 2016 -17

    Report -

    Healthwatch Sandwell has continued to be a key partner for NHS Sandwell and West Birmingham CCG over the past year.

  6. Heart of Sandwell Day Hospice 2017

    Report -

    The Heart of Sandwell Day Hospital is situated at Rowley Regis Hospital. The service was previously provided at Bradbury House, on the Wolverhampton Road in Oldbury but relocated to its present location on 1st April 2017.

  7. What's it like living in a care home in Sandwell?

    Report -

    Work by Healthwatch Sandwell has helped to inform a new national report on peoples’ experience of care homes. Healthwatch Sandwell have visited 6 homes in the last 2 years.

  8. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  9. Bloomfield Court 2017

    Report -

    Bloomfield Court is a modern building sited within a residential area in Central Avenue in
    Tipton.

  10. Flu Vaccination Availability in Sandwell report

    Report -

    In June and July 2017 Healthwatch Sandwell (HWS) carried out an investigation into the public’s awareness of where flu vaccinations could be obtained, and if they had chosen not to, why not

  11. Service Evaluation of the Heart of Sandwell Day Hospice

    Report -

    In July 2017 Healthwatch Sandwell (HWS) visited the Heart of Sandwell Day Hospice at Rowley Regis Community Hospital, Moor Lane, Rowley Regis to evaluate the service.

  12. Patient Participation Group - Smethwick

    Report -

    Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patient's and visitors' knowledge, awareness, and involvement in each practice’s Patient Participation Group (PPG).

  13. HAB Public Board Meeting Minutes Jan 2020

    Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting

    Held on Thursday 9th January 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell

  14. Black Country Family Practice 2020

    Report -

    The Black Country Family Practice is situated in Tipton area of Sandwell. It provides care for 14,000 patients.

  15. Horseley Heath Medical Centre 2020

    Report -

    Horseley Heath Medical Centre is situated in Tipton area of Sandwell. They also have another surgery, Tandon Medical Centre in Upper Gornal. They see 11,400 patients across the two practices.

  16. HAB Public Board Meeting Minutes March 2020

    Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting.

    Held on Tuesday 10th March 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell

  17. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  18. People’s views and experiences of how Covid –19 has affected them - May 2020

    Report -

    In total HWS engaged with 68 people, the findings from both surveys have been amalgamated for this report

  19. Deaf Focus Group REPORT: JUNE 2020

    Report -

    When deaf patients persevere with the consultation without a BSL interpreter it invariably results in misinformation and then misdiagnosis.

  20. Healthwatch Sandwell Annual Report 2019-20

    Report -

    The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:

  21. GP Practices - adjustment to services in Sandwell in response to Covid-19 July

    Report -

    From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services.

  22. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  23. Deaf Focus Group Report

    Report -

    HWS in partnership with SDCA have created a focus group for deaf and hard of hearing people to share their health and social care experiences in Sandwell. Please find attached our report following a focus group held on the 22nd of September 2020.

  24. Healthwatch Sandwell Local Intelligence Report July-Sept 2020

    Report -

    During the period July – September 2020 Healthwatch Sandwell has collated patient experiences. In addition, we have received service user experiences/feedback via our web-based ‘Feedback Centre’ and since its inception in July 2019 we have received over 220 experiences/comments shared across NHS and Social Care Services.

  25. Children's Mental Health Week

    Event -

  26. Maternal Mental Health Awareness Week

    Event -

  27. Dying matters awareness week

    Event -

  28. Volunteers week

    Event -

  29. HAB Public Board Meeting Agenda 12th October 2020

    Report -

    Healthwatch Sandwell Advisory Board
    Day 12 October 2020 – Virtual Meeting MS Teams

  30. HAB Public Board Minutes 12th October 2020

    Report -

    Healthwatch Sandwell Advisory Board Meeting Minutes
    Microsoft Teams Virtual Meeting 12th October 2020

  31. Organ Donation Awareness Week

    Event -

  32. World Suicide Prevention Day

    Event -

  33. Accessing Healthcare in Sandwell: Homelessness Project Report 2020

    Report -

    The target population in this project were homeless people in Sandwell. Homelessness has a number of guises, for the purpose of the project HWS engaged with those:

  34. Health and Social Care – The Views of Young People

    Report -

    This project engaged with young people through the use of a survey and a series of focus groups.

  35. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  36. DMP Escalation Report Dec 2020

    Advice and Information -

    Healthwatch Sandwell Advisory Board
    Decision making Policy (DMP) – Escalation report

  37. DMP Breach Report Dec 2020

    Advice and Information -

    Healthwatch Sandwell Advisory Board
    Decision Making Policy (DMP) – Breach report