1. Poplars Nursing Home 2016

    Report -

    The Poplars Nursing Home provides residential nursing care to predominantly elderly people over 65’s with some respite care also made available. The home accommodates a number of residents with varying degrees of Dementia. The Poplars also provides palliative care in conjunction with the Palliative Care Team.

  2. Healthwatch Sandwell Annual Report 2015-16

    Report -

    We have published several reports throughout the year capturing patients’ issues and concerns.

  3. Pegasus Care Home 2016

    Report -

    Pegasus Care Home is situated at 65-67 Beeches Road, West Bromwich. It is registered to provide accommodation and support to 12 people with a learning disability, a mental health condition, physical disability, and sensory impairment

  4. Karam Court 2016

    Report -

    Karam Court has a capacity for 47. At the time of our visit there were 45 residents. All the residents have some form of dementia or Alzheimer’s or schizophrenia.

  5. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  6. HAB Public Board Meeting Minutes Jan 2020

    Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting

    Held on Thursday 9th January 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell

  7. Black Country Family Practice 2020

    Report -

    The Black Country Family Practice is situated in Tipton area of Sandwell. It provides care for 14,000 patients.

  8. Horseley Heath Medical Centre 2020

    Report -

    Horseley Heath Medical Centre is situated in Tipton area of Sandwell. They also have another surgery, Tandon Medical Centre in Upper Gornal. They see 11,400 patients across the two practices.

  9. HAB Public Board Meeting Minutes March 2020

    Report -

    Healthwatch Sandwell Advisory Board (HAB) Public Meeting.

    Held on Tuesday 10th March 2020 2.00 p.m. – 4.00 p.m.
    Central Avenue, Tipton, Sandwell

  10. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  11. People’s views and experiences of how Covid –19 has affected them - May 2020

    Report -

    In total HWS engaged with 68 people, the findings from both surveys have been amalgamated for this report

  12. Deaf Focus Group REPORT: JUNE 2020

    Report -

    When deaf patients persevere with the consultation without a BSL interpreter it invariably results in misinformation and then misdiagnosis.

  13. Healthwatch Sandwell Annual Report 2019-20

    Report -

    The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:

  14. GP Practices - adjustment to services in Sandwell in response to Covid-19 July

    Report -

    From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services.

  15. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  16. Deaf Focus Group Report

    Report -

    HWS in partnership with SDCA have created a focus group for deaf and hard of hearing people to share their health and social care experiences in Sandwell. Please find attached our report following a focus group held on the 22nd of September 2020.

  17. Healthwatch Sandwell Local Intelligence Report July-Sept 2020

    Report -

    During the period July – September 2020 Healthwatch Sandwell has collated patient experiences. In addition, we have received service user experiences/feedback via our web-based ‘Feedback Centre’ and since its inception in July 2019 we have received over 220 experiences/comments shared across NHS and Social Care Services.

  18. Children's Mental Health Week

    Event -

  19. Maternal Mental Health Awareness Week

    Event -

  20. Dying matters awareness week

    Event -

  21. Volunteers week

    Event -

  22. HAB Public Board Meeting Agenda 12th October 2020

    Report -

    Healthwatch Sandwell Advisory Board
    Day 12 October 2020 – Virtual Meeting MS Teams

  23. HAB Public Board Minutes 12th October 2020

    Report -

    Healthwatch Sandwell Advisory Board Meeting Minutes
    Microsoft Teams Virtual Meeting 12th October 2020

  24. Organ Donation Awareness Week

    Event -

  25. World Suicide Prevention Day

    Event -

  26. Accessing Healthcare in Sandwell: Homelessness Project Report 2020

    Report -

    The target population in this project were homeless people in Sandwell. Homelessness has a number of guises, for the purpose of the project HWS engaged with those:

  27. Health and Social Care – The Views of Young People

    Report -

    This project engaged with young people through the use of a survey and a series of focus groups.

  28. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  29. DMP Escalation Report Dec 2020

    Advice and Information -

    Healthwatch Sandwell Advisory Board
    Decision making Policy (DMP) – Escalation report

  30. DMP Breach Report Dec 2020

    Advice and Information -

    Healthwatch Sandwell Advisory Board
    Decision Making Policy (DMP) – Breach report