1. Enter and View Report NHS Diabetic Eye Screening at Asda Oldbury Superstore October 2023

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    Asda is the first supermarket in the UK to offer NHS Diabetic Eye Screening in its stores as part of a partnership with In Health Intelligence. The clinic rooms are rented from Asda, but there is no other link with the Asda organisation.

  2. Enter and View Report Warley Medical Centre – Foot Clinic September 2023

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    The Department of Foot Health cares for a wide range of foot and lower limb problems amongst the population of Sandwell and West Birmingham community, with the primary focus on preventative care to minimise the risk of complications which are associated with, but are not exclusive to, diabetes. A number of specialist clinics are provided, tailored to the needs of each patient. These include: nail surgery, neurological foot service, biomechanics, diabetic foot care and specialist wound care management, rheumatology, podopaediatric clinics and Peripheral Arterial Disease.

  3. Monthly Insights - December 2023

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    Our priority project for 2023/24 is looking at peoples’ experiences of living with and managing
    diabetes, and of health, care and support services. We have teamed up with Diabetes UK and are working in partnership local community organisations to reach and hear from Sandwell residents with diabetes, or pre-diabetes. Diabetes UK has highlighted that more research is needed on the impacts of becoming elderly and
    managing diabetes. As people age some may become frail and have other health conditions including having an increased risk of vascular dementia with diabetes.

  4. GP Showcase - New Street Surgery

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    Healthwatch Sandwell are aware the challenges people facing regarding getting GP appointments, especially during the pandemic. We would like to capture the other side of GP surgeries, what are surgeries doing to improve the patient experience?

  5. January Insights 2024

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    Here are our January Insights from the Healthwatch Sandwell Team!

    Click the link below to see what we have been doing.

  6. Enter and View analysis of visits to specific places of support services related to diabetes

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    This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
    Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.

  7. Diabetes In Sandwell March 2024

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    Healthwatch Sandwell is an independent organisation that champions the voice of Sandwell residents in their health and social care services. Experiences and insight gathered from engaging and listening to people is shared with health and social care providers and commissioners to help inform and improve services.

    Successful management of living with diabetes and reducing associated health risks requires patient and health care services to work together. NHS healthcare services have a responsibility to ensure patients are offered diabetes management education, so that they are well informed and able to be involved in managing their condition and decisions about their care, including medications. The National Institute for Health and Care Excellence (NICE) guidance also recommends an individualised approach, is required to meet any patients’ needs and circumstances including dietary advice, culture and beliefs.

  8. March Insights

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    Here is a snapshot of what the team have been doing in March!

  9. GP Showcase Dr Arora's Practice April 2024

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    What is a the GP Showcase?

    Healthwatch Sandwell are aware the challenges people face regarding getting GP appointments. We would like to capture the other side of GP surgeries, what are surgeries doing to improve the patient experience?

    This will help:

    • Inform patients about improvements the surgeries are making

    • Build relationships with Practice Managers and Patient Participation Groups (PPG)

    • Promote PPGs


    Here is our latest GP Showcase with Dr Arora Surgery. Please take a look to see how they are supporting their patients.