1. Healthwatch-Sandwell-Annual-Report-2020-21

    Report -

    Healthwatch Sandwell often hears from patients saying that it is very difficult to get an appointment at a GP Surgery.

  2. Caring During Covid -19 Carers Experiences in Sandwell January 2021

    Report -

    The COVID-19 pandemic has affected every walk of life. HWS had spoken to many of adults (aged 18+) who have had their support services disrupted or paused during the pandemic.

  3. Using Digital Technology in Primary Care Services

    Report -

    This report looks at the patient experience of using digital technology in primary care services in Sandwell. In 2019 Sandwell ranked as the 12th most deprived local authority area nationally for indices of multiple deprivations.

  4. Access to Mental Health and Well Being Services in Sandwell During the COVID 19 Pandemic 2021

    Report -

    A priority that was identified is mental health and well-being services. A survey conducted by HWS in February 2020 found that 60 % of respondents indicated that accessing and the quality of mental health and well-being services were a priority area for them.

  5. Healthwatch Sandwell Local Intelligence Report Jan- March 2021

    Report -

    During the period January to March 2021, Healthwatch Sandwell has collated patient experiences. These are sourced from: phone contact with residents/patients, focus groups we facilitate, focus groups we attend, local online forums and service user groups. In addition, we have received service user experiences/feedback via our web-based ‘Feedback Centre’ and since its inception in July 2019 we have received over 274 experiences/comments shared across NHS and Social Care Services.

  6. Establishing a Youth Healthwatch 2020/21

    Report -

    Throughout the year a total of 9 Youth Healthwatch volunteers have been recruited and attending regular meetings.

  7. Intelligence Report April - June 2021

    Report -

    During the period April to June 2021, Healthwatch Sandwell has collated patient experiences. These are sourced from phone contact with residents/patients, focus groups we facilitate, focus groups we attend, local online forums, and service user groups and service user experiences/feedback via our web-based ‘Feedback Centre’.

  8. Conversations with people who have experienced homelessness in Sandwell

    Report -

    This project was undertaken by HWS on behalf of the Care Quality Commission (CQC). The aim of the project was to hear from seldom heard communities about what they know about what they can expect from:
    ➢ Health and social care services in Sandwell
    ➢ CQC

  9. The Hidden Impact of Covid-19 on Carers

    Report -

    The Healthwatch Sandwell report “The hidden impact of Covid-19 on carers” reflects the experiences of being a carer in Sandwell during the Covid-19 pandemic and highlights the hidden impacts on carers health and wellbeing 18 months on from the outbreak of the pandemic.

  10. Intelligence Report October- December 2021

    Report -

    Our Healthwatch activities involve signposting the public to relevant support agencies to assist them with their concerns.

  11. HAB Public Board Meeting Minutes Jan 2021

    Report -

    Healthwatch Sandwell Advisory Board Meeting Minutes
    Microsoft Teams Virtual Meeting 27th January 2021

  12. HAB Agenda 4th May 2021

    Report -

    Healthwatch Sandwell Advisory Board
    4 May 2021 2021
    Public Board Meeting Agenda

  13. HAB Public Board Meeting Minutes May 2021

    Report -

    Minutes of Healthwatch Sandwell Advisory Board
    4 May 2021, 2021

  14. A conversation about health and care services for people with Sickle Cell October 2021

    Report -

    HWS proposed to engage with people with Sickle Cell (an inherited blood disorder, which predominantly affects people of African and African Caribbean ethnicity).