Conversations with people who have experienced homelessness in Sandwell

Report - 14 August 2021

This project was undertaken by HWS on behalf of the Care Quality Commission (CQC). The aim of the project was to hear from seldom heard communities about what they know about what they can expect from:
➢ Health and social care services in Sandwell
➢ CQC

This includes respondents understanding of the role of the CQC and how the latter can engage with this community. The local seldom heard community that HWS engaged with was people who had experienced homelessness1 at some point in their life, this group was accessed from the Black Country: YMCA Open Door Scheme. HWS had previously carried out a project2 to reach people who were homeless to find out their experiences of accessing health and social care services in Sandwell. This CQC project was able to build on the findings of our previous report: Accessing Healthcare in Sandwell: Homelessness Project Rep

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