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News and reports

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Heart of Sandwell Day Hospice - Revisited

This investigation is a follow-up to the earlier Healthwatch Sandwell (HWS) reports published in July and October 2017 which made four recommendations to improve the service.
20 June 2018
Report

Make a complaint about Healthwatch Sandwell

As a consumer champion for the public, Healthwatch Sandwell (HWS) regularly listens to experiences about unsatisfactory care and signposts to themost appropriate complaints handler.
19 June 2018
Advice and Information
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Bearwood Nursing Home 2018

Bearwood Nursing Home is situated on the Bearwood Road in Smethwick. It is registered to provide care for 63 service users, supporting care for Alzheimer’s, Dementia and Physical and Sensory impairments.
25 April 2018
Report
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Hilltop Lodge Nursing Home 2018

Hilltop Lodge is a modern large nursing home situated at the junction of Hill Top and Coles Lane in West Bromwich. It has a capacity to provide nursing and residential care for 85 residents who are elderly or dementia patients.
19 April 2018
Report
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Pedmore House 2018

Pedmore House is a small residential home that caters for people with severe physical and complex learning disabilities. It has a capacity for 11 residents, but currently 9 reside there.
28 March 2018
Report
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A Good Practice Guide For Health Overview Scrutiny Committees

Health Overview Scrutiny Committees (HOSC) are statutory Local Authority bodies with the duty to oversee NHS services.
6 February 2018
Report
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Patient Participation Group - Smethwick

Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patient's and visitors' knowledge, awareness, and involvement in each practice’s Patient Participation Group (PPG).
18 December 2017
Report
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Service Evaluation of the Heart of Sandwell Day Hospice

In July 2017 Healthwatch Sandwell (HWS) visited the Heart of Sandwell Day Hospice at Rowley Regis Community Hospital, Moor Lane, Rowley Regis to evaluate the service.
11 October 2017
Report
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Flu Vaccination Availability in Sandwell report

In June and July 2017 Healthwatch Sandwell (HWS) carried out an investigation into the public’s awareness of where flu vaccinations could be obtained, and if they had chosen not to, why not
14 September 2017
Report
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Bloomfield Court 2017

Bloomfield Court is a modern building sited within a residential area in Central Avenue in
Tipton.
7 September 2017
Report
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What should you expect from home care services?

Five things you should expect from home care, domiciliary care or help in the home.
29 August 2017
Advice and Information
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What's it like living in a care home in Sandwell?

Work by Healthwatch Sandwell has helped to inform a new national report on peoples’ experience of care homes. Healthwatch Sandwell have visited 6 homes in the last 2 years.
19 August 2017
Report

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