1. Duggals Pharmacy Report

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    The purpose of the visit was to observe the environment and explore first-hand with customers their experiences of using Duggals Chemist.
    HWS wanted to find out customers’ experiences of the pharmacy service, this included why they visit the pharmacy and what support they get from the pharmacy including and how they are treated.

  2. Pharmacy First service

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    The Pharmacy First service is available for patients registered with practices in the Black Country and West Birmingham.
    If you are exempt from prescription charges then you can access this service which gives you over-the-counter medicines rather than you needing to see a GP to receive the medication on a free prescription.

  3. Late Night Pharmacy Oldbury

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    Healthwatch Sandwell have a legal power (Health and Social Care Act 2012) for Authorised Representatives to visit health and social care services and see them in action. This power to Enter and View services offers a way for Healthwatch to meet some of their statutory functions and allows them to identify what is working well with services and where they could be improved.

  4. Enter and View analysis of visits to pharmacies

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    Healthwatch Sandwell (HWS) have the power to visit health and social care services, where health and social care is publicly funded and delivered. This power to Enter and View services offers a way for HWS to meet some of their statutory functions and to collect evidence of what works well. HWS use this evidence to make recommendations to commissioners and providers of health and social care services and to inform changes both for individual services as well as system wide and to improve people’s experiences.

  5. Healthwatch Sandwell Annual Report 2022-2023

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    Healthwatch Sandwell is your local health and social care champion. We make sure NHS leaders and decision makers hear your voice and use your feedback to improve care. We can also help you to find reliable and trustworthy information and advice.

    Over the past year we have published 22 reports, engaged with 2,043 people and visited six towns of Sandwell delivering our Guided By You workshops.

  6. July Insight Report

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    Take a look at this months Insight Report, which will give you a snap shot of what our team have been doing during July.

  7. September Insights 2023

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    Healthwatch Sandwell Insight Report - September 2023

    Take a look at what the team have been doing during September!

  8. Healthwatch Sandwell Guided By You Report 2023

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    You might remember our Guided By You tour where we held six workshops in six Towns around Sandwell. We visited each Town and spoke to local people about their priorities. We have collated the comments and suggestions from people in each town, this information is now ready in our Guided By You report which is not live!

    Want to see what people in your local area are saying? Use the download button below to see what people are saying in your area.

  9. Health Advisory Board Meeting July 2023

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    Information for our Health Advisory Board Meeting to be held 4th July 2023.