Late Night Pharmacy Oldbury

Report - 28 February 2023

Healthwatch Sandwell have a legal power (Health and Social Care Act 2012) for Authorised Representatives to visit health and social care services and see them in action. This power to Enter and View services offers a way for Healthwatch to meet some of their statutory functions and allows them to identify what is working well with services and where they could be improved.

The pharmacy is part of the Pharmacy First service* during the visit a customer had been signposted from their regular pharmacy who is not participating service. The customer registered for the service and was assessed and given a prescription all within 30 minutes.

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