-
Report -
Health Overview Scrutiny Committees (HOSC) are statutory Local Authority bodies with the duty to oversee NHS services. -
Page -
-
Page -
This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
Page -
-
Page -
Find out about our role, our plans and our people.
-
Report -
Pedmore House is a small residential home that caters for people with severe physical and complex learning disabilities. It has a capacity for 11 residents, but currently 9 reside there. -
Report -
Hilltop Lodge is a modern large nursing home situated at the junction of Hill Top and Coles Lane in West Bromwich. It has a capacity to provide nursing and residential care for 85 residents who are elderly or dementia patients. -
Report -
Bearwood Nursing Home is situated on the Bearwood Road in Smethwick. It is registered to provide care for 63 service users, supporting care for Alzheimer’s, Dementia and Physical and Sensory impairments. -
Page -
Find out how we can help you access the support you need to live well. -
Page -
Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
Page -
-
Page -
-
Page -
Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
Page -
Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
Advice and Information -
As a consumer champion for the public, Healthwatch Sandwell (HWS) regularly listens to experiences about unsatisfactory care and signposts to themost appropriate complaints handler. -
Report -
This investigation is a follow-up to the earlier Healthwatch Sandwell (HWS) reports published in July and October 2017 which made four recommendations to improve the service. -
Page -
-
Report -
A large part of Healthwatch Sandwell’s role is to represent the patient voice and work in partnership with health and social care commissioners and providers. -
Report -
Wellcroft House is a small residential home that caters for people with profound learning disabilities. -
Report -
Enter and View visit report for Cancer services for Sandwell patients at the Queen Elizabeth Hospital, Birmingham. -
Page -
-
Report -
Wood Green Nursing Home caters for elderly residents with dementia, end of life care and rehabilitation. It has a capacity for 40 residents .It is part of the Friendly Care Group. -
Report -
Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patients’ and visitors’ knowledge, awareness and involvement in each practice’s Patient Participation Group (PPG). -
Report -
Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patients’ and visitors’knowledge, awareness and involvement in each Practice’s Patient Participation Group (PPG). -
Report -
Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patients’ and visitors’ knowledge, awareness and involvement in each practice’s Patient Participation Group (PPG). -
Report -
Between 3rd July 2017 and 26th March 2018, Healthwatch Sandwell facilitated three Real World Coproduction Workshops with Maternity Services at City Hospital, part of Sandwell and West Birmingham Hospitals NHS Trust. -
Report -
The Day hospice is for anyone with a life limiting illness that requires specialist palliative care support and provides support with physical, emotional, spiritual and social concerns, which come with a life limiting illness, over a structured 12-weekprogramme. -
Page -
If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
Page -
We're here to find out matters to you and to help make sure your views shape the support you need. -
Page -
Find out more about how we regulate the running of our organisation. Like most organizations, Healthwatch Sandwell has policies to give consistency and regulation around various aspects of employment and governance. Our policies are regularly reviewed and amended if necessary and our current policies are available to download below. -
Event -
-
Event -
-
Report -
Healthwatch Sandwell Advisory Board (HAB) Public Meeting
Held on Thursday 9th January 2020 2.00 p.m. – 4.00 p.m.
Central Avenue, Tipton, Sandwell
-
Report -
The Black Country Family Practice is situated in Tipton area of Sandwell. It provides care for 14,000 patients. -
Report -
Horseley Heath Medical Centre is situated in Tipton area of Sandwell. They also have another surgery, Tandon Medical Centre in Upper Gornal. They see 11,400 patients across the two practices. -
Report -
Healthwatch Sandwell Advisory Board (HAB) Public Meeting.
Held on Tuesday 10th March 2020 2.00 p.m. – 4.00 p.m.
Central Avenue, Tipton, Sandwell
-
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Report -
In total HWS engaged with 68 people, the findings from both surveys have been amalgamated for this report -
Report -
When deaf patients persevere with the consultation without a BSL interpreter it invariably results in misinformation and then misdiagnosis. -
Report -
The work that Healthwatch Sandwell has undertaken over the last year was driven by the determination to make a difference and this report highlights where we have achieved this. For example:
-
Report -
From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
HWS in partnership with SDCA have created a focus group for deaf and hard of hearing people to share their health and social care experiences in Sandwell. Please find attached our report following a focus group held on the 22nd of September 2020. -
Report -
During the period July – September 2020 Healthwatch Sandwell has collated patient experiences. In addition, we have received service user experiences/feedback via our web-based ‘Feedback Centre’ and since its inception in July 2019 we have received over 220 experiences/comments shared across NHS and Social Care Services. -
Event -
-
Event -
-
Event -
-
Event -