Conversations with people who have experienced homelessness in Sandwell

This includes respondents understanding of the role of the CQC and how the latter can engage with this community. The local seldom heard community that HWS engaged with was people who had experienced homelessness1 at some point in their life, this group was accessed from the Black Country: YMCA Open Door Scheme. HWS had previously carried out a project2 to reach people who were homeless to find out their experiences of accessing health and social care services in Sandwell. This CQC project was able to build on the findings of our previous report: Accessing Healthcare in Sandwell: Homelessness Project Rep