GP Practices - adjustment to services in Sandwell in response to Covid-19 July

Report - 6 July 2020

From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services.

HWS had a role to play in response to these changes, including ensuring the public were aware and informed on services available to them. HWS have worked collaboratively with stakeholders from the outset of Covid-19 to help achieve clear information sources and provide guidance and signposting to services for the public.

From April 2020 to June 2020 HWS undertook a focused piece of work to establish the overall picture of the GP services on offer in Sandwell in the early phases of Covid-19 and the patients experiences of the GP services. This provided insight that could be helpful for informing and developing services. This report reflects the information gathered.

The report will also feed into priority project work for HWS during 2020/21. HWS, in collaboration with the Primary Care Networks in Sandwell, will be engaging with and seeking feedback from the public on using digital technology in Primary Care Services.

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