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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our authorised representatives conducted short interviews with three members of staff at the care home. Topics such as quality of care, safety, dignity, respecting and acknowledging the resident’s and families’ wishes and staff training were explored. -
Report -
Healthwatch Sandwell often hears from patients saying that it is very difficult to get an appointment at a GP Surgery. -
Report -
Work by Healthwatch Sandwell has helped to inform a new national report on peoples’ experience of care homes. Healthwatch Sandwell have visited 6 homes in the last 2 years. -
Report -
Brunswick House was chosen to be visited randomly as part of our program to examine the delivery and quality of care provided at Residential and Nursing homes in Sandwell. -
Report -
The proprietor of this service is Inshore Support Limited. The service is located in Trinity Street in Cradley Heath which is a mid-terrace property located within a residential street. The service provided is for people with learning difficulties and complex needs. -
Report -
Ascot House care home is a large detached Victorian property, situated in Joining's Bank in Oldbury. -
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Ash Lodge is a residential and nursing home for adults with dementia, physical disabilities and frail residents with social care needs. Ash Lodge also provides detailed palliative care for a number of residents. -
Report -
Beechcroft is a residential home for adults with dementia, and frail residents with social care needs. -
Report -
El Marsh Care Home is a small residential home providing transitional care to young people with learning disabilities in a safe and homely environment. The purpose of this is to prepare residents for independent living or if required a transition to another home. -
Report -
The Poplars Nursing Home provides residential nursing care to predominantly elderly people over 65’s with some respite care also made available. The home accommodates a number of residents with varying degrees of Dementia. The Poplars also provides palliative care in conjunction with the Palliative Care Team. -
Report -
Pegasus Care Home is situated at 65-67 Beeches Road, West Bromwich. It is registered to provide accommodation and support to 12 people with a learning disability, a mental health condition, physical disability, and sensory impairment -
Report -
Karam Court has a capacity for 47. At the time of our visit there were 45 residents. All the residents have some form of dementia or Alzheimer’s or schizophrenia.
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Alphonsus House provides leading person-centred support and facilities for 19adults over the age of 18 with mental health requirements, autism and learning or physical disabilities. -
Report -
Parkside Health Care Limited is registered to provide accommodation, nursing or personal care for up to 20 people, who have a mental health or physical health condition. -
Report -
As a registered adult’s residential home, Wellcroft House provides ongoing support for young people. Focusing on enabling greater independence for those with moderate to severe learning difficulties and complex disabilities. It supports a maximum of six residents. -
Report -
The Heart of Sandwell Day Hospital is situated at Rowley Regis Hospital. The service was previously provided at Bradbury House, on the Wolverhampton Road in Oldbury but relocated to its present location on 1st April 2017. -
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Bloomfield Court is a modern building sited within a residential area in Central Avenue in
Tipton. -
Report -
Pedmore House is a small residential home that caters for people with severe physical and complex learning disabilities. It has a capacity for 11 residents, but currently 9 reside there. -
Report -
Hilltop Lodge is a modern large nursing home situated at the junction of Hill Top and Coles Lane in West Bromwich. It has a capacity to provide nursing and residential care for 85 residents who are elderly or dementia patients. -
Report -
Bearwood Nursing Home is situated on the Bearwood Road in Smethwick. It is registered to provide care for 63 service users, supporting care for Alzheimer’s, Dementia and Physical and Sensory impairments. -
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The Day hospice is for anyone with a life limiting illness that requires specialist palliative care support and provides support with physical, emotional, spiritual and social concerns, which come with a life limiting illness, over a structured 12-weekprogramme. -
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Wellcroft House is a small residential home that caters for people with profound learning disabilities. -
Report -
Wood Green Nursing Home caters for elderly residents with dementia, end of life care and rehabilitation. It has a capacity for 40 residents .It is part of the Friendly Care Group. -
Report -
McLaren House is a three-storey property situated on Bratt Street, West Bromwich. It accommodates and supports residents with a mental health condition. It has a capacity of 9 residents -
Report -
Waterside is a care home for 59 people providing nursing, convalescence, palliative and respite care. -
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Charnat Care is a day service for people with learning disabilities and or autism. The service is accessed by people from Sandwell and Dudley. The service is open Monday to Friday from 9.00am until 5.00pm -
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Championing what matters to you - To make sure people’s experiences help make health and care better. -
Report -
Healthwatch Sandwell is your local health and social care champion. We make sure NHS leaders and decision makers hear your voice and use your feedback to improve care. We can also help you to find reliable and trustworthy information and advice.
Over the past year we have published 22 reports, engaged with 2,043 people and visited six towns of Sandwell delivering our Guided By You workshops. -
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You might remember our Guided By You tour where we held six workshops in six Towns around Sandwell. We visited each Town and spoke to local people about their priorities. We have collated the comments and suggestions from people in each town, this information is now ready in our Guided By You report which is not live!
Want to see what people in your local area are saying? Use the download button below to see what people are saying in your area. -
News -
Ideas Made Real is for young people aged 16-24 to turn their social action projects and community ideas into reality. Each successful young person will receive an award of up to £8,000 and expert support from United By 2022’s youth team to bring their project to life. Whether it's addressing homelessness, promoting mental health awareness, or improving their surroundings, Ideas Made Real is designed by young people, for young people. Ideas Made Real is part of our GEN22 programme and last year’s projects won a national award.
To celebrate the West Midlands turning 50 this year, Ideas Made Real will hand the reins over to young people to create lasting impacts in their neighbourhood, their community and their home. If you have ever felt that no-one is doing anything about an issue that you care about, then this is for you. Previous participants say that Ideas Made Real made them feel confident and connected, and proud they made a difference for a community important to them, or in the place they call home. -
Report -
Here are our January Insights from the Healthwatch Sandwell Team!
Click the link below to see what we have been doing. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
Report -
When deaf patients persevere with the consultation without a BSL interpreter it invariably results in misinformation and then misdiagnosis. -
Report -
Communication needs due to a disability, sensory loss or an impairment are covered under the Equality Act 2020 and the NHS Accessible Information Standard (2016) which states that NHS funded health and social care providers must meet the information and communication needs of people who access services. Communication should be undertaken in ways that meet identified needs and information should be provided in formats that are clear and easy to understand. -
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NHS health and social care services care are legally required to follow the Accessible Information Standard 2016. This includes doctors, dentists, hospitals, pharmacies and social workers. The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss. Healthwatch Sandwell have explored with people with disabilities, sensory loss, or impairments
whether health and social care services are meeting their information and communication needs as required under the Accessible Information Standard 2016. -
Report -
Healthwatch Sandwell listen to what people say about their health and care services.
We tell health and care services what people said and how they can make things better. -
Report -
NHS health and social care services care are legally required to follow the Accessible Information Standard 2016. This includes doctors, dentists, hospitals, pharmacies and social workers.
The Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.
Healthwatch Sandwell have explored with people with disabilities, sensory loss, or impairments whether health and social care services are meeting their information and communication needs as required under the Accessible Information Standard 2016. -
Advice and Information -
Healthwatch Sandwell have worked directly with residents with disabilities, impairments or sensory loss, families, carers, and local community support organisations to look at and identify the key issues where services are failing to meet people’s accessible information and communication needs and provides guidance and suggestions on what could work to better meet needs. -
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Diabetes UK information on ethnicity and diabetes references research that states people of African Caribbean (and Black African and South Asian) ethnicities are at a higher risk of developing type 2 diabetes than the white ethnic population and at a younger age, 25 years old compared to 40 years old. Age related diabetes can also develop much earlier at around 50 years old compared to 70 years old for the White population.
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Healthwatch Sandwell is an independent organisation that champions the voice of Sandwell residents in their health and social care services. Experiences and insight gathered from engaging and listening to people is shared with health and social care providers and commissioners to help inform and improve services.
Successful management of living with diabetes and reducing associated health risks requires patient and health care services to work together. NHS healthcare services have a responsibility to ensure patients are offered diabetes management education, so that they are well informed and able to be involved in managing their condition and decisions about their care, including medications. The National Institute for Health and Care Excellence (NICE) guidance also recommends an individualised approach, is required to meet any patients’ needs and circumstances including dietary advice, culture and beliefs.
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Advice and Information -
10.1%Sandwell adults are registered with diabetes. People from ethnic communities African, African Caribbean and South Asian (Indian, Bangladeshi & Pakistani) have a higher risk of developing diabetes and at younger age than white population. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.