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Report -
Healthwatch Sandwell (HWS) frequently hear from Sandwell residents about frustrations with trying to access and obtain appointments at their G.P. practices, especially regarding phone queueing systems, and public perception that premises are no longer open for face-to-face services.
The HWS project aimed to:
• explore the issues for patients with access to G.P. practice
appointments
• gauge public awareness and uptake of other primary care service
options
• gather a picture on the operation of primary care services in
Sandwell.
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Report -
Covid-19 and roll out of the vaccination programmes has impacted nationally on delivery of primary care services. Service changes have included minimisation of face-to-face patient engagement which effectively supported implementation of the NHS Long Term Plan 2019 “digital first”1 agenda for primary care. Sandwell is ranked as the 12th most deprived local authority area nationally for indices of multiple deprivation with a lower-than-average life expectancy and higher than average health inequalities and mortality rate in under 75-year olds.
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Digital skills levels, digital poverty, and an increasing ethnically diverse population
with some language barriers present challenges with access and receipt of
health and care which services need to consider. -
News -
Hello May,
Healthwatch Sandwell latest ebulletin. -
Advice and Information -
Healthwatch Sandwell have worked directly with residents with disabilities, impairments or sensory loss, families, carers, and local community support organisations to look at and identify the key issues where services are failing to meet people’s accessible information and communication needs and provides guidance and suggestions on what could work to better meet needs. -
Report -
Healthwatch Sandwell is your local health and social care champion. We make sure NHS leaders and decision makers hear your voice and use your feedback to improve care. We can also help you to find reliable and trustworthy information and advice.
Over the past year we have published 22 reports, engaged with 2,043 people and visited six towns of Sandwell delivering our Guided By You workshops. -
Report -
Take a look at our August Insight Report to see what patients are telling us about services in Sandwell. -
Report -
Healthwatch Sandwell are aware the challenges people facing regarding getting GP appointments, especially during the pandemic. We would like to capture the other side of GP surgeries, what are surgeries doing to improve the patient experience?
This will help:
• Inform patients about improvements the surgeries are making
• Build relationships with Practice Managers and Patient Participation Groups (PPG)
• Promote PPGs -
Report -
Healthwatch Sandwell Insight Report - September 2023
Take a look at what the team have been doing during September! -
Report -
Healthwatch Sandwell are aware the challenges people facing regarding getting GP appointments, especially during the pandemic. We would like to capture the other side of GP surgeries, what are surgeries doing to improve the patient experience?
This will help:
• Inform patients about improvements the surgeries are making
• Build relationships with Practice Managers and Patient Participation Groups (PPG)
• Promote PPGs -
Report -
You might remember our Guided By You tour where we held six workshops in six Towns around Sandwell. We visited each Town and spoke to local people about their priorities. We have collated the comments and suggestions from people in each town, this information is now ready in our Guided By You report which is not live!
Want to see what people in your local area are saying? Use the download button below to see what people are saying in your area. -
Report -
Diabetes UK information on ethnicity and diabetes references research that states people of African Caribbean (and Black African and South Asian) ethnicities are at a higher risk of developing type 2 diabetes than the white ethnic population and at a younger age, 25 years old compared to 40 years old. Age related diabetes can also develop much earlier at around 50 years old compared to 70 years old for the White population.
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Report -
Information for our Health Advisory Board Meeting to be held 4th July 2023.