1. Insights January to March 2022

    Report -

    We heard from a person who was concerned as their consultant had requested a referral from the GP for further treatment and this had not been actioned by the GP.

  2. Patient experience of access to Primary Care Service - GP

    Report -

    Residents of Sandwell regularly express frustrations with obtaining G.P. Surgery appointments and there are not enough G.P. appointments available to meet daily demand.

  3. Health Secretary Thérèse Coffey on GPs and cost of living

    News -

    In her speech to the Conservative Party Conference today, the health secretary repeated much of what she had announced on 22 September in ‘Our Plan for Patients’, with slightly less rigid language over patient access to GPs.

  4. GP Showcase Norvic Family Practice September 2022

    Report -

    Healthwatch Sandwell are aware the challenges people face regarding getting GP appointments, especially during the pandemic. Our report on The Patient Experience of Accessing Primary Care Services will follow shortly.

    We would like to capture what surgeries are doing to improve the patient experience as this will help:

    • Inform patients about improvements the surgeries are making

    • Build relationships with Practice Managers and Patient Participation Groups (PPG)

    • Promote PPGs