GP Showcase Norvic Family Practice September 2022

Report - 27 September 2022

Healthwatch Sandwell are aware the challenges people face regarding getting GP appointments, especially during the pandemic. Our report on The Patient Experience of Accessing Primary Care Services will follow shortly.

We would like to capture what surgeries are doing to improve the patient experience as this will help:

• Inform patients about improvements the surgeries are making

• Build relationships with Practice Managers and Patient Participation Groups (PPG)

• Promote PPGs

Comments from Norvic Family Practice PPG:

“As a group we’re happy. There has been positive feedback from the event received and as a group we were really pleased that so many people attended and had their blood pressure checked.”

Downloads

File download
Download (PDF 991 KB)

You might also be interested in

Enter and View analysis of visits to specific places of support services related to diabetes

This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.
Find out more

Enter and View - Chapman Opticians Wednesbury September 2023

Opticians are at the frontline of eye care. By carrying out detailed examinations, they are helping to improve eye health across the country. They also prescribe and fit glasses and contact lenses. Chapman Opticians have a wide variety of frames and lenses giving lots of choice and can advise on styles of eyewear that suit individual needs.
Find out more