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Our authorised representatives conducted short interviews with three members of staff at the care home. Topics such as quality of care, safety, dignity, respecting and acknowledging the resident’s and families’ wishes and staff training were explored. -
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Healthwatch Sandwell often hears from patients saying that it is very difficult to get an appointment at a GP Surgery. -
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Work by Healthwatch Sandwell has helped to inform a new national report on peoples’ experience of care homes. Healthwatch Sandwell have visited 6 homes in the last 2 years. -
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Brunswick House was chosen to be visited randomly as part of our program to examine the delivery and quality of care provided at Residential and Nursing homes in Sandwell. -
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The proprietor of this service is Inshore Support Limited. The service is located in Trinity Street in Cradley Heath which is a mid-terrace property located within a residential street. The service provided is for people with learning difficulties and complex needs. -
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Ascot House care home is a large detached Victorian property, situated in Joining's Bank in Oldbury. -
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Ash Lodge is a residential and nursing home for adults with dementia, physical disabilities and frail residents with social care needs. Ash Lodge also provides detailed palliative care for a number of residents. -
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Beechcroft is a residential home for adults with dementia, and frail residents with social care needs. -
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El Marsh Care Home is a small residential home providing transitional care to young people with learning disabilities in a safe and homely environment. The purpose of this is to prepare residents for independent living or if required a transition to another home. -
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The Poplars Nursing Home provides residential nursing care to predominantly elderly people over 65’s with some respite care also made available. The home accommodates a number of residents with varying degrees of Dementia. The Poplars also provides palliative care in conjunction with the Palliative Care Team. -
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Pegasus Care Home is situated at 65-67 Beeches Road, West Bromwich. It is registered to provide accommodation and support to 12 people with a learning disability, a mental health condition, physical disability, and sensory impairment -
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Karam Court has a capacity for 47. At the time of our visit there were 45 residents. All the residents have some form of dementia or Alzheimer’s or schizophrenia.
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Alphonsus House provides leading person-centred support and facilities for 19adults over the age of 18 with mental health requirements, autism and learning or physical disabilities. -
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Parkside Health Care Limited is registered to provide accommodation, nursing or personal care for up to 20 people, who have a mental health or physical health condition. -
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As a registered adult’s residential home, Wellcroft House provides ongoing support for young people. Focusing on enabling greater independence for those with moderate to severe learning difficulties and complex disabilities. It supports a maximum of six residents. -
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The Heart of Sandwell Day Hospital is situated at Rowley Regis Hospital. The service was previously provided at Bradbury House, on the Wolverhampton Road in Oldbury but relocated to its present location on 1st April 2017. -
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Bloomfield Court is a modern building sited within a residential area in Central Avenue in
Tipton. -
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Pedmore House is a small residential home that caters for people with severe physical and complex learning disabilities. It has a capacity for 11 residents, but currently 9 reside there. -
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Hilltop Lodge is a modern large nursing home situated at the junction of Hill Top and Coles Lane in West Bromwich. It has a capacity to provide nursing and residential care for 85 residents who are elderly or dementia patients. -
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Bearwood Nursing Home is situated on the Bearwood Road in Smethwick. It is registered to provide care for 63 service users, supporting care for Alzheimer’s, Dementia and Physical and Sensory impairments. -
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The Day hospice is for anyone with a life limiting illness that requires specialist palliative care support and provides support with physical, emotional, spiritual and social concerns, which come with a life limiting illness, over a structured 12-weekprogramme. -
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Wellcroft House is a small residential home that caters for people with profound learning disabilities. -
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Wood Green Nursing Home caters for elderly residents with dementia, end of life care and rehabilitation. It has a capacity for 40 residents .It is part of the Friendly Care Group. -
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McLaren House is a three-storey property situated on Bratt Street, West Bromwich. It accommodates and supports residents with a mental health condition. It has a capacity of 9 residents -
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Waterside is a care home for 59 people providing nursing, convalescence, palliative and respite care. -
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Charnat Care is a day service for people with learning disabilities and or autism. The service is accessed by people from Sandwell and Dudley. The service is open Monday to Friday from 9.00am until 5.00pm -
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Championing what matters to you - To make sure people’s experiences help make health and care better. -
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Healthwatch Sandwell is your local health and social care champion. We make sure NHS leaders and decision makers hear your voice and use your feedback to improve care. We can also help you to find reliable and trustworthy information and advice.
Over the past year we have published 22 reports, engaged with 2,043 people and visited six towns of Sandwell delivering our Guided By You workshops. -
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You might remember our Guided By You tour where we held six workshops in six Towns around Sandwell. We visited each Town and spoke to local people about their priorities. We have collated the comments and suggestions from people in each town, this information is now ready in our Guided By You report which is not live!
Want to see what people in your local area are saying? Use the download button below to see what people are saying in your area. -
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Here are our January Insights from the Healthwatch Sandwell Team!
Click the link below to see what we have been doing.