Mesty Coft Clinic – Foot health September 23

Report - 7 December 2023

The Department of Foot Health cares for a wide range of foot and lower limb problems amongst the population of Sandwell and West Birmingham community, with the primary focus on preventative care to minimise the risk of complications which are associated with, but are not exclusive to, diabetes. A number of specialist clinics tailored to each Patient’s need are provided, including: nail surgery, neurological foot service, biomechanics, diabetic foot care and specialist wound care management, rheumatology, podopaediatric clinics and Peripheral Arterial Disease.

Patients were spoken to in the waiting area. 100% had waited up to 4 weeks for their appointment, some Patients had regular consecutive appointments booked. Patients gave extremely positive feedback about the service. 100% were happy with the service and rated it as ‘excellent’ and 100% were ‘very likely’ to recommend this service to friends and family. All Patients found the booking system very easy and knew who to contact with regards to their appointment. Patients described their first impression of the clinic as good and clean.

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