Enter and View at Outpatients’ clinics at Birmingham and Midland Eye Centre

Report - 9 August 2023

Birmingham and Midland Eye Centre is one of the largest tertiary level facility of its kind in Europe which provides expertise in clinical care, research and education. It is based at City Hospital in Birmingham and is part of the Sandwell and West Birmingham NHS Trust. It receives referrals from hospitals and GPs across the region.
It offers a comprehensive set of services including ophthalmology Accident and Emergency, diagnostics, day surgery and outpatients, as well as housing administrative and educational facilities – all services :
https://bmec.swbh.nhs.uk/services/

This report will provide an overview of the services at the Outpatients Clinic which is part of Birmingham and Midland Eye Centre and will provide patient experience feedback. Where appropriate, recommendations will be made based on the findings of this Enter and View visit and it is anticipated that these recommendations will contribute to improving service delivery within the clinic and in turn improve the service experience for patients.

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Outpatients’ clinics at Birmingham and Midland Eye Centre Announced Visit
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