Insight Report October - December 2022

Report - 16 January 2023

Healthwatch Sandwell is your independent consumer champion for health and social care services in Sandwell. Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. We listen to views, concerns, and compliments about services to help shape and improve them so that people are accessing the most quality and appropriate care.

HWS continue to have multiple conversations with people about booking a GP appointment and the lack of available appointments. People have told us that they are overdue with reviews for their health conditions. People have also told us that they are struggling to get mental health support through GP referral.

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