Our Work Plan 2022-2023

Report - 18 July 2022

Healthwatch Sandwell will champion the interests of people who use health and social care services and ensure that they have an opportunity to speak out about their concerns and health and social care priorities.

We will ensure that the views of the public and people are considered by those who commission and provide services. Our work program indicates our priorities and focuses for the year ahead.

HWS is planning the following priority projects for 2022/23:

1. The patient experience of accessing primary care services

2. Accessibility for patients – meeting information and communication needs

3. Exploring the impact of language barriers in health and care services

Downloads

File download
Healthwatch Sandwell – Priority Projects Programme 2022/23
Download (PDF 607 KB)

You might also be interested in

Enter and View analysis of visits to specific places of support services related to diabetes

This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.
Find out more

Enter and View - Chapman Opticians Wednesbury September 2023

Opticians are at the frontline of eye care. By carrying out detailed examinations, they are helping to improve eye health across the country. They also prescribe and fit glasses and contact lenses. Chapman Opticians have a wide variety of frames and lenses giving lots of choice and can advise on styles of eyewear that suit individual needs.
Find out more