Enter and View - Chapman Opticians Wednesbury September 2023

Report - 12 December 2023

Opticians are at the frontline of eye care. By carrying out detailed examinations, they are helping to improve eye health across the country. They also prescribe and fit glasses and contact lenses. Chapman Opticians have a wide variety of frames and lenses giving lots of choice and can advise on styles of eyewear that suit individual needs.

Essential services

Patients were spoken to in the waiting area, they had waited up 3 months for an appointment for their diabetic screening assessment which had been organised via their GP. 

While waiting for their appointment 100% knew who to contact if they had a query while waiting for their appointment. 

Access and Accessibility of the building. 

The Patients had no problems finding the Opticians, they also had no accessibility issues. 

100% found all the information they received about their appointment clear and easy to understand. Patients were communicated with by letter.

 

To see what else patients are saying about this service, click the link below to read the full report.

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Chapman Opticians September 2023
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