Young Adult Diabetes Transition Clinic Diabetes Centre Birmingham City Hospital

Report - 3 November 2023

The Young Adult Diabetes Transition Clinic is a service aimed at providing care, treatment and education for young people with diabetes aged from 19 to 24 years old depending on needs. The paediatric specialist diabetes doctor will refer young adults to the transition clinic when they are ready.

Our Authorised Representatives facilitated the visit and spoke to 6 patients, both male and female of mixed ethnicities and observed the environment on 26th July 2023. A pre-set of questions were asked that covered:

• Patient experience of the service including booking appointments, care by staff, accessibility to the building and information and any suggestions to improve the service.

• How staff meet individual needs of patients including the communication needs of patients who have impairments, handling anti-social behaviour from patients / relatives, how to support patients who want to raise a complaint / concern about the service and suggestions to improve the service.

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Young Adults Diabetes Transition Clinic
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