Insight Report Jan - March 2023

Healthwatch Sandwell is your independent consumer champion for health and social care services in Sandwell. Our job is to champion the consumer interests of those using the services and give local people an opportunity to speak out about their concerns. We listen to views, concerns, and compliments about services to help shape and improve them so that people are accessing the most quality and appropriate care.

HWS continue to have multiple conversations with people about difficulties they are experiencing with health care services. Booking a GP appointment and the lack of available appointments remain one of the key concerns for local people. People are also concerned that results from assessment, imaging and routine tests  are delayed. The anxiety can cause mental wellbeing issues – people have told us that they are just giving up

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Insight Jan - March 2023

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