News and reports
Latest news and views
Have your say on local pharmacy services.
Have your say on local pharmacy services!
Sandwell Council would like to hear your thoughts about the pharmacy services near you. Your feedback will help to shape the Pharmaceutical Needs Assessment (PNA), which looks at whether local…
Sandwell Council would like to hear your thoughts about the pharmacy services near you. Your feedback will help to shape the Pharmaceutical Needs Assessment (PNA), which looks at whether local…
News
Midland Met Hospital changes to services - Punjabi
The Midland Metropolitan University Hospital opened on 6 October. On the same day Sandwell Hospital's accident and emergency department closed.
Are you Punjabi speaking and need information and advice on this?
Are you Punjabi speaking and need information and advice on this?
News
Cervical Screening My Way - Women in England ask for at home screening kits
A self-testing kit, which detects human papillomavirus (HPV), a group of viruses that can lead to cervical cancer, helps women carry out cervical screening in the privacy and convenience of their own homes. HPV home kits are currently available to buy at…
News
New five-year Healthwatch Sandwell contract awarded to ECS
SANDWELL Metropolitan Borough Council has awarded the new Healthwatch Sandwell contract to existing provider Engaging Communities Solutions Community Interest Company.
This means ECS (Engaging Communities Solutions) will continue to deliver the…
This means ECS (Engaging Communities Solutions) will continue to deliver the…
News
Come and see us!
Come along and talk to Melissa at one of the locations shown below! We want to listen to your patient experiences. We can also offer information, advice and support.
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Community Chats
Come and say hello to Leanne and Melissa who are offering advice, information and signposting the second Thursday of every month! Leanne and Melissa are also hear to listen to your Health and Social Care experiences.
News
Unlocking the Power of People Driven Care - Healthwatch Sandwell Annual Report 24/25
We have published our Annual Report for 2024/25, showcasing the voices of local people and the impact of their feedback on health and social care…
News
Your Voice - Our Action. Healthwatch Sandwell Listening Survey Responses 2025
At the beginning of this year, we conducted our listening survey. We listening to peoples experiences of health and social care services and asked…
News
Your experiences of NHS Pelvic Health Care - DURING & AFTER PREGNANCY
The Black Country LMNS (Local Maternity and Neonatal System) are currently working to improve the Pelvic Health Care that you receive from the NHS…
News
Latest reports and publication
April - June Insights 2025
Our Insight Report is now LIVE! See what the team have been doing during April - June this year!
Find out more
Deaf Perspective on Hospital Access: A Walkthrough at Midland Metropolitan University Hospital
The Midland Metropolitan University Hospital (MMUH) opened on 6 October 2024.
With such a huge change in patient service delivery locations, there are challenges for patients, visitors and staff wayfinding around the hospital. The usefulness and effectiveness of hospital signage is a key part of the experience people receive.
The term wayfinding describes the processes people go through to find their way round an environment. The wayfinding process is fundamentally problem-solving and is affected by many factors, people’s perception of the environment, the wayfinding information available, their ability to orientate themselves spatially, and the cognitive and decision-making processes they go through, all affect how successfully they find their way.”
With such a huge change in patient service delivery locations, there are challenges for patients, visitors and staff wayfinding around the hospital. The usefulness and effectiveness of hospital signage is a key part of the experience people receive.
The term wayfinding describes the processes people go through to find their way round an environment. The wayfinding process is fundamentally problem-solving and is affected by many factors, people’s perception of the environment, the wayfinding information available, their ability to orientate themselves spatially, and the cognitive and decision-making processes they go through, all affect how successfully they find their way.”
Find out more