Healthwatch Sandwell Insights April – June 2022

News - 14 July 2022

Healthwatch Sandwell is your independent consumer champion for
health and social care services in Sandwell.

Our job is to champion
the consumer interests of those using the services and give local
people an opportunity to speak out about their concerns. We listen
to views, concerns, and compliments about services to help shape
and improve them so that people are accessing the most quality and
appropriate care.

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Insights Report April -June 2022
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Come along and talk to Melissa at one of the locations shown below! We want to listen to your patient experiences. We can also offer information, advice and support.
News

Enter and View analysis of visits to specific places of support services related to diabetes

This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.
Report