January to March Insight. See what we have been doing!

News - 21 April 2022

During January and March we engaged with a staggering 948 people, supporting individuals with GP issues, prescription problems, patient care at Sandwell General Hospital, transport concerns and much more.

To see some of our patient stories and to find out what we have planned for 2022 2023 click this link Insight January – March 2022 which will take you to our January to March Insights. Here you will see some of the work we have been doing and the issues we hope to be tackling in the coming year, including addressing inequalities in health and care services, meeting information and communication needs, accessing primary care services and the impact of language barriers in health and care services.

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Come and see us!

Come along and talk to Melissa at one of the locations shown below! We want to listen to your patient experiences. We can also offer information, advice and support.
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Enter and View analysis of visits to specific places of support services related to diabetes

This report will provide an overview of the Enter and View visits conducted between April 2023 and March 2024. This will include visits to support services related to diabetes however, the visit to Harvest View, 28 Harvest Rd, Rowley Regis will not be included as it will be a standalone report.
Enter and View programme focused on Patient’s experiences of support services related to diabetes e.g. diabetes clinics, phlebotomy, retinal screening services (at hospital eye clinics and opticians etc), foot clinics and urology. There were a range of these services (22 venues approx.) A sample of Clinics were visited to ensure that the 6 towns were covered – see appendix 1. Some sites offer a range of these services so some visits were combined.
Report