Get Involved

Please be aware that due the pandemic some of our usual roles have been put on hold until it is safe to restart. All the roles with a * symbol are on hold.

We have a range of volunteering opportunities available with Healthwatch Sandwell. 

We hope the various roles we have on offer will give you the opportunity to:

New roles (25/11/2020)

Community Rep

This role involves promoting Healthwatch Sandwell (HWS) in your local community via social media, telephone and virtual groups and depending on current public health advice, can also be done in a socially distanced way. 

Online Feedback Collector

This role will be to collect feedback about people’s experiences of  health and social care services that has been left online from various sources e.g. social media.

Marketing and Promotions*

This is an opportunity to raise awareness of Healthwatch Sandwell. To help distribute our materials and leaflets in your local area. Promote the role of Healthwatch, its events and projects to local people. Tell people about Healthwatch and encourage them to be involved. Encourage organisations and individuals to sign up as Healthwatch Members or Champions.

Events and Engagement*

The opportunity to support Healthwatch Sandwell at local events. To engage with local people and encourage others to get involved. Be the eyes and ears of the local community or community of interest and bring to the attention of the staff team issues or concerns. Collate the views of people to input to Healthwatch developments and initiatives.

Enter and View Authorised Representative*

The opportunity to observe health and social care services at the point of delivery; by speaking with staff, patients, residents, relatives and carers, be able to produce a report with recommendations to improve service delivery.

Admin support (office based)*

We are contacted by members of the public, this could be by phone or email. Your role would be to helping out in the offices to answer calls, research enquiries, data input and other general admin needs.


This role involves, designing surveys, conducting Fieldwork** – facilitating in-depth interviews and focus groups, secondary data research and data input, social media and monitoring/ and data analysis – qualitative & quantitative. ** currently done virtual way.

Reading Panel

The Reading panel is made up of Healthwatch Champions and Healthwatch Members who have specific areas of interest or expertise. It is not necessary to travel for this role as the Reading Panel is a virtual group, contacts are via email or over the phone and can be done in your own time at home.

Should you be interested in any of the roles above, please contact us on: Phone: 07885 214421

Here is our Volunteer Handbook