Bereavement Support and Coffee and Chat Groups.

As part of Healthwatch Sandwell's priority work programme, this project explored local residents' experiences and awareness of community mental health services. The project aimed to understand how people access support, identify barriers that may prevent them from seeking help, and gather feedback on how services can be improved to better meet the needs of local communities.
Awareness of available services, confidence in accessing support, and experiences of care can vary significantly between communities. Healthwatch Sandwell identified community mental health services as a priority area due to ongoing concerns about access, waiting times, awareness of services, and health inequalities affecting different groups across the borough.

Have you accessed Mental Health Services in your area? Were you happy with the outcome? We want to hear from you!

Healthwatch Sandwell are looking to see how effectively current mental health pathways operate and identify barriers to accessing timely and appropriate mental health support.

Your feedback will highlight opportunities to improve co-ordination of support and outcomes for people who access services.