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Your spotlight on local services

Be Involved!

Thank you for your interest in becoming a Healthwatch Sandwell Volunteer.

About us

Healthwatch Sandwell is the ‘consumer champion’ for health and social care services provided for and used by people living in the borough.

We work with patients, carers, residents, local groups and organisations to find out what they think about health and social care services provided in Sandwell.

The services covered are hospitals, GP surgeries, dentists, opticians, mental health, ambulance and patient transport, care homes and all other services health and social care services that are provided using public funds.

Using the information shared with us we are able to work with health and social care organisations in order to address concerns and make improvements.

Our Poster 

If you would like a Poster for your work/community area please let us know. VIEW IT HERE


How can you help?

We know that local people can best represent the community of Sandwell, and have the local knowledge and experience needed to make us effective.

 Become a Healthwatch Sandwell Volunteer.

Volunteers are an important part of the work that we do. They are the 'eyes and ears' of the local community, and are able to feed back to us what local people are thinking about local health and care services. Hearing local issues, comments and concern, volunteers also represent us at a local level, making sure all parts of the community in all of our six towns are listened to.

Healthwatch Sandwell volunteers can also:

  • Go along to local events and tell people about us

  • Help us carry out surveys and consultations

  • Give out Healthwatch Sandwell information to local people

  • Do anything helpful that you can offer, based on your skills and experiences that we haven’t thought of yet

  • Commit as much or as little time in helping us as you feel is right for you

Interested?, please complete the form below.

 Become an authorised Enter and View volunteer

Enter and View is a statutory power given to Healthwatch Sandwell. It allows our trained volunteers to visit local health and social care premises and see how they work for local people.

We talk to patients, relatives and carers and find out what they think about a particular service. We also look at how well staff members and patients get on, and the general condition of the premises. Recommendations for improvements are then reported back

The training you will receive to become an authorised Enter and View representative includes:

  • Healthwatch Sandwell Enter and View training

  • Safeguarding training

  • Deprivation of Liberty Safeguards (DoLS)

  • And any training that is felt would be helpful

The nature of this role means that all representatives must have a current enhanced Disclosure and Barring Service (DBS) certificate, which we will help you to get.

Please contact us seperately if you are interested in becoming and Enter and View Authorised Representative

 The next step

Complete this simple form to let us know that you are interested. Thank you

Please note: By filling these details and submitting this form, I consent to Healthwatch Sandwell holding this information and contacting me. Healthwatch Sandwell will not share any details that can identify me to anyone else without my further consent



Next Step
When you have submitted this form we will: - Send you a more formal volunteer application form to complete and return - Meet with you to find out how your skills can help us - Discuss any training opportunities that will support you as a volunteer